VA update/Feature install - Error: rpmdb open failed

We have seen this happen to a small number of customers when trying to update the VA or install a feature. It could also cause features to be “missing” from the GUI.

To fix this problem, SSH into the VA and run the following commands.

mv /var/lib/rpm/__db* /tmp
yum clean all
restart_services

Log back into the Appliance GUI and retry the operation.